Warranties
At Trailflame.store, we stand firmly behind the quality and reliability of every remanufactured and rebuilt engine we sell. Our warranty program is designed to give you complete confidence in your purchase, protect your investment, and ensure your vehicle performs at its best for years to come.
Comprehensive Warranty Coverage
Duration: All our remanufactured and rebuilt engines come with a 3-year or 30,000-mile warranty, whichever comes first. This coverage is valid nationwide, so you can drive with peace of mind wherever you are in the United States.
What’s Covered: Our warranty protects against defects in materials and workmanship, including issues related to the remanufacturing process or faulty components. Major engine components such as pistons, crankshafts, camshafts, valves, and bearings are covered.
Labor Reimbursement: We also reimburse reasonable labor costs associated with warranty repairs or replacements, helping reduce your out-of-pocket expenses.
Additional Benefits: In certain cases, we provide coverage for towing and rental car expenses to support you during unexpected breakdowns.
What Is Not Covered
To maintain fairness and clarity, our warranty excludes:
Damage caused by improper installation, misuse, neglect, or lack of routine maintenance.
Failures resulting from overheating, lack of lubrication, or use of non-approved fluids.
Damage due to racing, competition, or commercial/industrial use.
Wear and tear items such as gaskets, belts, hoses, sensors, and filters.
Any alterations or modifications made without prior written approval.
Shipping damage unless reported within 48 hours of delivery.
Your Responsibilities
To keep your warranty valid, you must:
Have your engine installed by a certified mechanic or licensed automotive repair facility.
Follow the manufacturer’s recommended maintenance schedule, including timely oil and filter changes.
Keep detailed service records and receipts to provide proof of maintenance and installation.
Report any issues promptly and follow the warranty claim procedures outlined by Trailflame.store.
Warranty Claim Process
Contact Us: Reach out to our customer care team with your order details and description of the issue.
Provide Documentation: Submit proof of purchase, installation receipts, and maintenance records.
Inspection: We may require the return of the engine or parts for inspection to verify the claim.
Resolution: Depending on the claim, we will repair, replace, or refund the engine in accordance with our warranty terms.
Why Our Warranty Stands Out
Nationwide Coverage: No matter where you are in the U.S., your warranty is honored.
Transparent Terms: Clear, straightforward policies with no hidden clauses.
Customer-Centric Support: Our team is dedicated to guiding you through every step of the warranty process.
Quality Assurance: Only thoroughly tested, certified engines backed by a trusted warranty.
Final Note
Your satisfaction and vehicle’s performance are our priorities. With Trailflame.store, you’re not just purchasing an engine—you’re investing in peace of mind backed by a warranty designed to protect you.
For questions or to initiate a warranty claim, please contact us at:
📞 +1 888-378-8882
📧 support@trailflame.store